Only the person that installed TerminatorX on your computer can remove it. You should contact them and let them know that the pop-up messages are appearing.
For version 1 (installed before April 2006) uninstallation instructions please see the instructions here.
For version 2 (installed since April 2006) please run Uninstaller2.exe in the folder (normally C:\TXhometrial2 or C:\TXsitetrial2 ) which the Setup program originally created when you ran the downloaded trial file.
If you have removed the folder, you can obtain a copy of Uninstaller2.exe (zipped) from here.
Please proceed as though you had forgotten it and use the next section below.
For version 1 (installed before April 2006) lost password instructions please see the instructions here.
To retrieve your version 2 (installed since April 2006) password so that you can change the TerminatorX v2 installation settings or uninstall TerminatorX v2 from a computer, you will need to:
- Download RetrievePassword2a.exe and run it on the computer on which you installed TerminatorX.
- Follow the instructions in the program.
- We will then remind you of your secret question and ask you for the secret answer
- If you give the correct answer we will send you your password. If not, we will email you saying that we cannot help.
If you are still getting the messages, then you have not fully uninstalled TerminatorX.
Run the uninstaller again, but this time select the “completely remove TerminatorX from the computer” option. This will remove the messages.
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